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User Guide

Conduct by Users of Kolony

  1. You will not post or transmit prohibited Content, including any Content that is illegal, harassing or violates any person’s rights.
    • You will agree that you will not:
      • Post, display or transmit Content that violates any law, or rights of any third party including – the act of infringement to the Intellectual Property Rights;
      • Impersonate any person or entity without their consent, or otherwise misrepresent your affiliation, or if you are an adult, impersonate a minor for the purpose of interacting with a minor using the Service;
      • Stalk, harass or engage in any sexual, suggestive, lewd, lascivious, or otherwise inappropriate conduct with minors in the Service;
      • Post, display or transmit any material, object or text that encourages, represents, or facilitates sexual “age play”, i.e. using child-like avatars in a sexualized manner.
      • Post, display or transmit Content that is harmful, threatening or harassing, defamatory, libelious, false, inaccurate, misleading or invades another person’s privacy;
      • Post, display or transmit Content that is obscene, hateful, or racially, ethnically or otherwise objectionable;
      • Post, display or transmit any Content or conduct or host any activity that is explicitly sexual or intensely violent.
  2. You will not send or otherwise update unauthorized commercial communications (such as spam) in Kolony.
  3. You will not engage in unlawful multi-level marketing, such as pyramid scheme in Kolony.
  4. You will not upload viruses or other malicious code in Kolony.
  5. You will not bully, intimidate or harass any Kolony user.
  6. You will not send messages which are hateful, indecent, threatening or incites violence to Kolony users.
  7. You will not use Kolony to do anything unlawful, misleading, malicious or discriminatory.
  8. If any of the above is infringed, Celcom has the right to terminate your Kolony account.

Any violation by you of the terms of this Section may result in immediate suspension or termination of your Account without any refund or compensation.

Kolony

  1. 1.What is Kolony™?
  2. 2.When is the launch date for Kolony™?
  3. 3.Who are (Prepaid/Postpaid/Enterprise) allowed to join Kolony™?
  4. 4.How do I join Kolony™?
  5. 5.Do I need to use a specific type of mobile phone in order to use Kolony™?
  6. 6.Is there any subscription/registration fee to join Kolony™?
  7. 7.How many nicknames can I register in Kolony™?
  8. 8.What will I get as a newly registered Kolony™ member?
  9. 9.How do I enjoy the activities and games in Kolony™?
  10. 10.How do I obtain Kolony™ Koinz?
  11. 11.What are the charges to purchase Kolony™ Koinz?
  12. 12.Is there a validity period imposed on the Kolony™ Koinz?
  13. 13.Can I transfer Kolony™ Koinz to my family/friend?
  14. 14.What features are available in the Kolony™ and how do I utilize them?
  15. 15.Is sending to and/or receiving from Kolony™’s shortcode 25333 chargeable to my Prepaid/Postpaid/Enterprise account?
  16. 16.How many people can I ‘Fren’ in Kolony™?
  17. 17.My FREN KBOMM to all fren and I don’t have any Koinz, will i still received the BOMM later once I got the Koinz?
  18. 18.Will I be able to use Kolony™ while I am Roaming in another country?
  19. 19.If I change my current Prepaid plan to another Prepaid plan in Celcom, will I still be able to keep my Kolony™ account? What will happen to my nickname, profile and accumulated Koinz?
  20. 20.If I change my current Prepaid plan to a Postpaid/Enterprise plan in Celcom (or vice versa), will I still be able to keep my Kolony™ account? What will happen to my nickname, profile and accumulated Koinz?
  21. 21.Can I join Kolony™ if I am a MNP port-in customer?
  22. 22.Can I join Kolony™ if I am a MNP port-out customer?
  23. 23.Can I join Kolony™ if I am not a Celcom subscriber?
  24. 24.What is the minimum credit balance I need to have in my Prepaid account in order to subscribe to Kolony™?
  25. 25.If my Prepaid account has no credit balance (RM0), will it affect my Kolony™ account? Will I be able to perform Kolony™ activities and games even with RM0 credit balance in my Prepaid account?
  26. 26.In what condition(s) will I not be able to use Kolony™ services if I am a Prepaid / Postpaid / Enterprise customer?
  27. 27.I am a Prepaid customer. The validity of my credit has run out. I can only receive calls/SMS/MMS etc. Can I use Kolony™ during this period?
  28. 28.I have deactivated my Kolony™ account. Can I re-activate my account?
  29. 29.Do I still obtain the free Koinz (New Xpax, SOX or UOX Prepaid plan) when I deactivate my Kolony™ account?
  30. 30.I have deactivated my Kolony™ account. What will happen after 90 days of the Grace Period?
  31. 31.How can I change my Kolony™ nickname?
  32. 32.I am currently a MyLife user. How do I switch to Kolony™?
  33. 33.I received unfavorable/harsh messages from the Dings and BOMMs. How can I stop them?